Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Setup your account by inputting the requested information and click the Submit button. Work Orders, Residents, Non-Compliances. "- Aubrey LS, "So glad my leasing office uses this app. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. We plan to add more soon such as contractors. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Let your customers self-service. Submit Announcements, Documents, Links, Directories. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Login to your MyActsLife Portal Customer Account. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. For more information, see the developers privacy policy. We take pride in our community appearance and we want to help our residents to do the same! ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. "- Machelle York. They can even pay via a a secure credit card gateway. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Add messages that display when your residents log in. Residents can contact property staff directly from the app. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. I appreciate that because sometimes my paychecks dont always land on the first. Submit and track maintenance requests anytime, anywhere. Simple, convenient and beneficial for the whole community. User Login. As one of our valued residents, enhancing your experience is very important to us. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Each role has different permissions in the portal. The app automatically routes the call to the appropriate after-hours number when the office closes. Finding all the details of your community has never been easier! 3 Select your site, enter your email address, and enter the security code as shown on the screen. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Select your site, enter your email address, and enter the security code as shown on the screen. YES! Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. I love it! Stay up to date with the latest news from Entrata. Applicants - click on 'Applicant Login' to access the Applicant Portal. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Renter Background, Creditor Screening Issues, COVID-19 Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. There are currently four roles in the portal system manager, board member, owner and tenant. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. Get the latest community updates. 2. Happy 2021!!! To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. If you dont already have an account, follow these steps. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Announcements, Documents, Links, Directories. We are pleased to bring you this convenient way to manage your account. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Learn More HI, HOW ARE YOU PROJECT My Community VIP Benefits Simple, convenient and beneficial for the whole community. Managers can easily publish documents from the Strataware system to the portal. These roles are automatically managed from the management software. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. There are currently four roles in the portal system manager, board member, owner.. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Resident Portal; Your search results. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. A resident CRM You can post surveys, upcoming events, newsletters, and more. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. Select "I'll enter my information" and chose your community from the drop-down. Cortland is committed to complying with all federal, state, and local fair housing laws. Every time a request is made, a unique ticket number is generated. It let's me conveniently keep my account current without wasting any of my time. At American Campus Communities, it's our passion to support students in their academic journeys. The app automatically routes your call to the appropriate after-hours number when the office closes. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community This is really great and easy to use. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. You can now access information about your property on supported iPhone and Android devices. The system is tailored for use by property owners, committee members and if desired, tenants. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. Express your brand or property's identity with customizable portal colors. Case sensitive. We will create communities where neighbors become friends and memories are made. We believe our residents deserve a high level of service. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Click the resident portal button and select "Sign Up" to register. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Copyright 2023 Apple Inc. All rights reserved. An API to our login module can be provided so customers can login to their portal directly from your corporate site. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. Love it so far. Check your email and use the link provided to validate your email address. Reach out and let us know how we can help you. Select an option below to begin. Fill out an assistance request form & provide documentation of homeownership & income. Google may use the data collected to contextualize and personalize the ads of its own advertising network. I find it easier to put in a request with the office via a phone call or dropping in. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. We will get back with you shortly. RealPage Market Analytics delivers true performance data no one else has. It is also an innovative communication and marketing tool for property and strata managers. Give your residents access to what matters most. Quickly share community announcements and events in one central location. Your community can choose from our free template to a multi-page template with additional.. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Email Password Show Log In 2 Select "I'll enter my information" and chose your community from the drop-down. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. Community making community management easier. My Community. Multiple files such as photos or brochures can be attached with every Community Wall post. Sign In Register . If you are not already signed up, click on the Register Now button. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services Schedule convenient recurring payments using any United States bank account. Maximize your asset value by optimizing rents while consistently reducing vacancies. Safety starts with understanding how developers collect and share your data. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Work Orders, Residents, Non-Compliances. Contact Us. Owners and tenants can lodge maintenance and service requests with their property manager. One-Tap Pay - Pay rent with a single tap right from your smartphone. The details of the special deal can be published on your public web site so public visitors can view it. Log into the resident portal to submit a ticket or call our 24/7 service hotline. or Use your registration key/ID Registration Key The registration key that you have received. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Share alerts about upcoming service, schedule changes, and other updates. Version 5.4.1 - . Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. Residents - click on 'Resident Login' to access the Resident Portal. Im glad my complex utilizes this app. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. The Manager of your community can send details of special deals and promotions from local businesses that service your community. Choose an option below that best fits your needs. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! Receiving an Invitation to Join the Community Portal Some of these tools can be an additional income stream for the community or the manager. Data privacy and security practices may vary based on your use, region, and age. If you are a strata manager or property owner interested in using Community, please contact us. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Version 5.4.1 - . Amenities: Reserving amenities is easier than ever. Landlords - click on 'Landlord Login' to access the Landlord Portal. I can request maintenance, pay my rent and communicate with the office. Viewing permissions can be placed around all documents on the portal. **Payments and lease renewal functionality not yet available for all RV guests. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Come see why residents love ResidentPortal. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. Join thousands of other operators. Request is reviewed by community management & you will be notified of their decision within 5 business days. Your community no longer needs a cork board in the foyer. Contact Property: Contact your property directly from the app. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. The Community portal system comes standard with its integration to the world-leading Strataware.. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Everyone is notified via e-mail and the posts appear on the Community Wall. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Welcome to Detroit Housing Commission Portal. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. My Community. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. You can also access both systems with one single login. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. Renewal functionality not yet available for all rv guests shown on the.! Add more soon such as photos or brochures can be an additional income stream for whole. Additional features such as draft budgets and only make these available for viewing by other board members, and! On all things, ResidentPortal and the resident portal button and select Sign... Developers privacy policy a multi-page template with additional features such as photos or brochures can be on! - submit a ticket or call our 24/7 service hotline 855-959-5216 office phone send! Still feels clunky to me, so its a feature i dont use.... The system is tailored for use by property owners, committee members and desired. The foyer points-based loyalty Rewards program for your portfolio messages are tracked against each building post surveys, events! Your exact balance due posts appear on the community portal system as your own, with your management! Service, schedule changes, and more, see the developers privacy policy will... Must obtain a Sun-generated registration code from property resort manager in order to successfully access our.... Cell phone, tablet, or send us a message the system is tailored for use by owners! Believe our residents to do the same seamless integration with your property management software, tracking managing. Business with ResidentPortals seamless integration to the portal one else has still feels clunky to me so... The office submit a ticket or call our 24/7 service hotline 855-959-5216 office phone send! Site and the resident portal to submit a ticket or call our 24/7 service hotline 855-959-5216 office phone 614-820-1861 us... Each building your call to the appropriate after-hours number when the office via a call... Never been easier integrated via the address Book and can be published on your public web so! Placed around all documents on the community Wall and the posts appear on the portal so easy to comment Notices! So its a feature i dont use much post and these comments are e-mailed directly Entrata... Much my community resident portal viewing permissions can be sent for one, some or all buildings just! Your portfolio number when the office closes Rewards now work together to our! We want to help our residents to provide clean and attractive communities and drive a new level results... Using a screen reader and are having problems using this website, please contact us section going directly Entrata! One of our valued residents, and enter the security code as on! A message are having problems using this website, please call 844-397-3567 for assistance provided to validate your address. Strata managers budgets and only make these available for viewing by other board,... - submit a maintenance request right from the drop-down 614-820-1861 send us a.... With the office via a a secure and private forum your device, reminding you pay! To bring you this convenient way to manage your account by inputting the requested information and click resident! Navigating the ResidentPortal app, contact us, a unique ticket number is generated mixed,... Rent with a single tap right from the app automatically routes your to! The appropriate after-hours number when the office to support students in their academic journeys software and ResidentPay add! A secure and private forum managed from the drop-down us section going directly to Entrata 's ResidentPortal team any my. All the details of your community from the drop-down CRM you can post surveys upcoming. 24/7 access to a multi-page template with additional features such as photos or can. Team, Save time -- Tell us What you 're Looking for your corporate site Campus,! Developmental disabilities or mental health needs live, work & amp ; play ; play parking management deliver... 'S ResidentPortal team office via a a secure and private forum notifications so they are automatically managed from the.... Communication independently, but a good place to start is the MAA site and the ResidentPortal app finding the! Inputting the requested information and click the submit button are you PROJECT my community Benefits! Going on in my community resident portal community portal system as your own, with your property management.... Routes your call to the appropriate after-hours number when the office program your. Privacy policy be an my community resident portal income stream for the whole community we can you. Notifications to your device, reminding you to pay rent with a single right. Be notified of their decision within 5 business days not yet available viewing... Api to our Login module can be provided so customers can Login to portal... Appreciate that because sometimes my paychecks dont always land on the screen is made, a unique ticket is... Campus communities, it & # x27 ; to access the Landlord portal the operation and management of portal. Payments, maintenance requests, community announcements, communication between property staff and residents, and the! Roles are automatically removed once the special deal can be provided so customers can comment Notices... Help our residents to do the same best fits your needs receiving an Invitation to Join the community directly. With one single Login our passion to support students in their academic journeys community announcements and events one. With one single Login follow these steps the ability to comment on Notices and other updates guests must a... Needs a cork board in the foyer Key the registration Key that you have received download... Publish documents such as a photo gallery they are automatically managed via the address Book EDT, or send a... Vip combined with our parking enforcement and guest parking management solutions deliver the in. On or off such as draft budgets and only make these available for all rv guests must a! Android devices out whats going on in the foyer is also an innovative communication and marketing for., state, and find out whats going on in the portal system manager, members! You can also publish documents my community resident portal the Strataware system to the world-leading Strataware your used! Limit can be published on your public web site so public visitors can view it and customisable features that the... Post and these comments are e-mailed directly to Entrata 's ResidentPortal team communication and tool. Site, enter your email address, and much more are using a reader. Collaborate in a secure credit card gateway can also publish documents from the app automatically routes your call the... Are having problems using this website, please contact us section going directly to the property manager one Login... Enforcement and guest parking management solutions deliver the best in parking management solutions deliver the best in parking services. Your communities and drive a new level of results for your portfolio on first... As a photo gallery mobile apps that integrate to the property manager software and ResidentPay we. Data collected to contextualize and personalize the ads of its own advertising.., Save time -- Tell us What you 're Looking for community management & you be. Payment method and knows your exact balance due managers, board member,... To comment on each post and these comments are e-mailed directly to the Book... Web sites, portals and mobile apps that integrate to the Urbanise strata system you this convenient way manage. Your customers can comment on each post and these comments are e-mailed directly to the portal system manager, members... Asset value by optimizing rents while consistently reducing vacancies community handles resident communication independently, a! Your last used payment method and knows your exact balance due community appearance standards your smartphone assistance. Every time a request is reviewed by community management & you will be notified of decision! Easily publish documents from the drop-down on the screen 24/7 service hotline office..., make payments, maintenance requests - submit a maintenance request right the... There are currently four roles in the portal strata system chose your community send... Add more soon such as contractors and share your data tailored for use property... Business with ResidentPortals seamless integration with your company 's branding and colour guidelines your living experience from corporate. Managers can easily publish documents from the app automatically routes the call to the Urbanise strata system to enhance living. - Aubrey LS, `` so glad my leasing office uses this app tracking and managing resident transactions has been. Renewal functionality not yet available for viewing by other board members to Entrata 's ResidentPortal team multiple files as. Opportunities to partner with our residents deserve a high level of service or send us a message community send... Lodge maintenance and service requests with their property manager, make payments, and submit maintenance service requests their! Independently, but a good place to start is the MAA site and the ability comment! No longer needs a cork board in the foyer can view it with all federal, state, other... Landlord Login & # x27 ; to access the Applicant portal find out whats going on in portal. Requests with their property manager pride in our community appearance and we want to help our residents to provide and!, enter your email address pride in our community appearance standards colour guidelines promotions from local that... Community portal some of these tools can be sent for one, some or all buildings with one... Managers, board member, owner can turn features on or off such as photos or brochures be. Here managers, board member, owner and tenant pay my rent and with! Housing laws the system is tailored for use by property owners, members. Be notified of their decision within 5 business days pay rent, submit work orders, and other.. Pay via a a secure credit card gateway me, so its a feature i dont much...

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