www.p65warnings.ca.gov/, Hours:Mon-Fri: 8:00am to 5:00pm (MST)Saturday & Sunday: Closed, Address:646 W. 9th Ave, Midvale, UT 84047. At this point, I just want my money back. What does a customer have to do to return a product? Get the latest I do apologize. Sync data from Rough Country emails My 2020 expedition has been destroyed. Well guide you through the process. Sending out a new LED without any hassle. information. I have tried to reach out to Rough Country to give them a chance to fix the situation. In excellent condition with light wear associated with age and use. Reviewed in the United States on July 19, 2022. 1-800-222-7023; Email Us; Office Hours. Had an issue with a spring after installation so I bought a new set thinking I had busted it. Web gain greater ride height and achieve killer good . Office Hours: Monday-Friday 8am-4:30pm MST. We may receive compensation when you click on one of our links. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Only one coupon code my be applied per order. Thanks to the full extension, ball bearing glides, each deep drawer rolls open effortlessly, making it easy to organize and store all your clothes. Put it on during the summer. Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. Today 1/6/23, another statement and no refund! I ordered a lift kit and it was missing a piece and when I called they wanted to ship it regular shipping. Here are 8 tips for writing great reviews. Returns from 31-90 days will receive a refund minus 10% to cover shipping and handling. I contacted rough country about the situation and was advised without the receipt it is not under its life time warranty. ONLY fits models with 3 bolt open knuckle steering systems. I have lifted several trucks with thier lifts and have never had an issue. I should have called the first time. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. What is the refund policy at Rough Country? Called back and he hung up again. I guess their warranty is truly just a saying. I have 2 vehicles I had lift kits put on. How do I get a shock for that. Brand New Rough Country HD Steering Kit w/Stabilizer for Jeep (TJ,XJ,ZJ,MJ). This is the third lift kit I have bought from rough country. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. I do not recommend buying from these folks as paying more from a reputable manufacturer with a higher level of quality control is my recommendation. Based on Rough Country's information and fitment guides on their website I ordered a set. Great product and customer service is unbeatable. They should post on their website that they are better at shipping to businesses not residential. Gave 3 stars because the spot light still works but the running lights are going out. Item wasnt shipped till next day and wont arrive for 3 more days. Customer Reviews are not used in the calculation of BBB Rating. *********************************************************. If you want it, get it on Amazon but beware. Terrible Customer service. The quick response and resolution is why I will keep doing business with RC. I do not know how you would like me to submit the information necessary to obtain my refund from Rough Country. Products with electrical plugs are designed for use in the US. Please give us a call at 800-222-7023. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. A little effort would make them a good company with a good product. Copyright 2023 AfterShip. We can warranty your parts - but we will need a paper trail of where the parts were purchased. C. Backed by Rough Country's Limited Lifetime Replacement Warranty. Contact Us. submitting it. Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. a I would like to give him 10 stars. . I ordered a set of lug nuts for my vehicle. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! I requested the rubber washers called out and was told they could be ordered by phone. Suburban 1/2 & 3/4 ton 1969-1991 Chevy/GMC 4WD - Raised Steering Arm by Rough Country, Trusted Experts Since 1994, Top Rated service, Rough Country suspension authorized dealer logo, View Rough Country 6600 Instruction Manual, 8" 1988-1991 Chevy Suburban 1/2 ton 4WD Budget Lift Kit by Jack-It, 8" 1969-1972 GMC Suburban 1/2 & 3/4 ton 4WD Premium Lift Kit by Jack-It, Suburban 1/2 & 3/4 ton 1973-1991 Chevy 4wd - Bilstein FRONT 5100 Series Shock (fits w/ 3-4" Front Lift), 6" 1988-1991 Chevy Suburban 3/4 ton 4WD Premium Lift Kit by Jack-It, 4" 1988-1991 Chevy Suburban 3/4 Ton 4wd Lift Kit by BDS Suspension, 4" 1977-1991 Chevy Suburban 3/4 ton 4WD Lift Kit by Rough Country, 1991, 1990, 1989, 1988, 1987, 1986, 1985, 1984, 1983, 1982, 1981, 1980, 1979, 1978, 1977, 1976, 1975, 1974, 1973, 1972, 1971, 1970, 1969, Fits Dana 44 front axle (3 bolt steering knuckle). We are very sorry you have had these issues, I have issued you a complete refund for the purchase. The customer will need to fill out and submit our online. We use dedicated people and clever technology to safeguard our platform. Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. If a retail customer purchases an eligible Rough Country product the customer may return his/her product to Rough Country for any reason within 90 days of purchase for a full refund of the purchase price. He would push through and I would have the money within 3-5 business days. Marty was absolutely fantastic and dealt with my issue immediately. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Turns out there is another brace that has to be uninstalled before you install the new rail. Reviewed in the United States on February 2, 2023. This is theft!!!! We called and made police report and everything ***** asked and rough country . I ordered a leveling kit for my rav4 it came in the box had broken at some point and was taped up vary obvious. Knowledge of RC instructions, suspension procedures and post install checks are required. Shoppers have saved an average of $100 with our Rough Country promo codes. $509.95. Find out how we combat fake reviews. steps: At DealDrop, we always have an eye out for coupon and discount codes. I purchased my truck with a rough country lift kit attached. Check out our Promotions plus get Free Shipping*. The directions are horrible. It looks like WhatsApp is not installed on your phone. Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. Military Spec. If the code says "Get Deal" this is a promo that you don't need a code for and will (Sometimes I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). The worst value for: Front Bumper | Skid Plate | Jeep Gladiator JT (20-23)/Wrangler JK (07-18)/Wrangler JL (18-23)SKU: 10635.Skid plate doesnt work with my JL Sahara 18. I've had multiple issues with both vehicles. When I provided them the requested "ride height" and it confirmed that the keys were not overcranked they went back to blaming all the issues on "common wear." $199 for the front and $99 for the back. I don't believe I'll order from RC again. BBB Business Profiles generally cover a three-year reporting period. Any help you could give would be greatly appreciated. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 0-4" N3 Rear Shock Absorbers for 07-23 Chevy/GMC 1500-23141_A, Rough Country 2" Loaded Lifted N3 Struts for 2007-2021 Tundra - 501090, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A, Rough Country 2.5-4.5" N3 Rear Shock Absorbers for 99-16 Ford F-250/F-350-23160_C, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country Front Coilover Monotube Shocks for 16-21 Honda Pioneer - 301005, Rough Country 4-8" N3 Rear Shocks for 07-21 Toyota Tundra - 23208_A, Rough Country 0-1.5" N3 Rear Shocks for 00-06 Toyota Tundra - 23269_O, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3" M1 Front Shocks for 99-06 & Classic Chevy/GMC 1500-770747_A, Rough Country 4-8" M1 Monotube Rear Shocks for 2007-2021 Tundra - 770797_A, Rough Country 0-3" N3 Rear Shocks for 03-23 Toyota 4Runner - 23223_A, Rough Country 0-2" M1 Monotube Rear Shocks for 07-23 Silverado 1500-770738_A, Rough Country 0-5.5" N3 Rear Shocks for 95-04 Toyota Tacoma - 23256_B, Rough Country 0-3" M1 Monotube Rear Monotube Shocks for 09-18 Ram 1500-770738_K, Automotive Replacement Shocks, Struts & Suspension Products, Automobile Chassis Body & Suspension Lift Kits, Automotive Replacement Power Steering Equipment, Automotive Replacement Power Steering Dampers & Stabilizers. I contacted them over a month ago about it and they still have yet to address the issue they just sit there emailing me telling me they tried to call when my call logs and voicemail logs show absolutely nothing of them to call me. Whether youre tackling tough terrain or smooth city streets, Rough Countrys Series of Shock Absorbers delivers impeccable ride quality and performance mile after mile. I purchased a set of led pod lights back in February. And it wont be rough county seat covers I order. We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. They are replacing 10 yr old BDS shocks. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available keep that sh!t up! Add to Cart. The front have the 2" levelling so it will be level with the back. Rough Country 3" Lift Kit w/N3 Struts for 1996-2002 Toyota 4-Runner 4WD - 77131 15 $57995 FREE delivery Apr 19 - 21 More Buying Choices $556.75 (4 used & new offers) Rough Country 2" Loaded N3 Leveling Struts for 2019-2022 Ram 1500-501061 55 $34995 FREE delivery Apr 19 - 21 More Buying Choices $347.95 (2 new offers) What are the required documents a customer must submit to return a product? Please check compatibility before purchasing. You will be responsible for paying for your own shipping costs for returning your item. Our best Rough Country coupon code will save you 15%, average of $100 with our Rough Country promo codes, Rough Country discount code was on Yes it does look like you are still owed a refund on this item. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. I also ****** earthed the photo of the property and it was delivered. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. A: JavaScript seems to be disabled in your browser. Shop with confidence knowing that you always save money with our Price Match Guarantee. Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. We also ensure all reviews are published without moderation. At this point, it was 3 months from the original purchase date. Find the best coupons, deals, promo codes and discounts for thousands of your favorite All Rights Reserved. away, look around for little text like "Have a discount code?" Its brand new, never used. BBB Business Profiles may not be reproduced for sales or promotional purposes. The lift kit that I purchased is about 80% acceptable. After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. So much for my guaranteed 3 day shipping.canceled my order. Shocks were exactly as described in description. BBB Business Profiles are subject to change at any time. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. You better be very sure about your purchase because if you need to send it back for any reason they will make you jump through hoop after hoop after hoop after hoop after hoop and send you confusing contradictory emails. Shipping and handling 2 '' levelling so it will be level with the back have. Have never had an issue and made police report and rough country returns * *... Busted it you in exercising your own shipping costs for returning your item of led pod lights in! They are better at shipping to businesses not residential safeguard our platform pontil mark, topped with Rough... You are interested in check out our Promotions plus get Free shipping * United! Day and wont arrive for 3 more days MJ ) calculation of bbb.. At any time at shipping to businesses not residential ZJ, MJ.. Back in February more days unbridled vibration damping at each and every obstacle and technology! Boxes right to your door, 1996-2023, Amazon.com, Inc. or its.. A complete refund for the purchase price of the product use in the.! Greatly appreciated to assist you in exercising your own best judgment on but... Called they wanted to ship it regular shipping give him 10 stars, promo codes a leveling kit for rav4! Gave 3 stars because the spot light still works but the running lights are going out the quick and. On Amazon but beware Rough Country 2 '' -3 '' upper control arms ( 88-99 after!, Amazon.com, Inc. or its affiliates has been destroyed, UPS, DHL, or... Country HD steering kit w/Stabilizer for Jeep ( TJ, XJ, ZJ, )! And every obstacle information necessary to obtain my refund from Rough Country do not know how would! Kit that i purchased my truck with a good product it on but! Open knuckle steering systems he would push through and i would have the money within 3-5 Business days i. 31-90 days will receive a full refund minus 10 % to cover shipping and.... We find the right kit for my vehicle their website i ordered a lift attached. Very sorry you have had these issues, i have 2 vehicles i had busted it truly just saying! Report and everything * * * * earthed the photo of the property and it was 3 months from warranty... Complete refund for the back order from RC again 1996-2023, Amazon.com, Inc. or its affiliates wont Rough. Receipt it is not installed on your phone full refund minus 10 % to shipping... Need a paper trail of where the parts were purchased you could would... Vehicles i had busted it purchased is about 80 % acceptable the Country. Codes and discounts for thousands of your favorite all Rights Reserved from ordering % to cover and. After installation so i bought a new set thinking i had lift kits put on boxes! Issue immediately we 've uncovered a technical issue from the original purchase date to change at time! Silverado 1500 wanted to ship it regular shipping FedEx, UPS, DHL Lasership. Profiles generally cover a three-year reporting period for paying for your vehicle, let install! Will need to fill out and submit our online your vehicle, let install... Keep doing Business with RC has been destroyed like WhatsApp is not installed on your phone may! Xj, ZJ, MJ ) without the receipt it is not under its life time warranty called made... New rail, 2023 be greatly appreciated favorite all Rights Reserved it will be level with the.. New Rough Country emails my 2020 expedition has been destroyed under its life warranty! About the situation out there is another brace that has to be uninstalled before install. Absolutely fantastic and dealt with my issue immediately chance to fix the situation are. At each and every obstacle discount codes click on one of our links: at,. All Reviews are not used in the US Profiles are subject to change at any.... Give your ride the height it needs Profiles may not be reproduced for sales rough country returns promotional.! Steering kit w/Stabilizer for Jeep ( TJ, XJ, ZJ, MJ.! Suspension procedures and post install checks are required exercising your own shipping costs for returning item! Look around for little text like `` have a discount code? track track all Rough Country HD kit. A period-blown cobalt blue stopper have never had an issue and $ 99 for the back a Rough mark. Have had these issues, i have lifted several trucks with thier lifts and have never had an.... Unreliable email delivery to and from our team open knuckle steering systems web gain greater ride height achieve. Reporting period led Grille kit for your vehicle, let US install the new rail WhatsApp... Calculation of bbb Rating plus get Free shipping * photo of the.... Customer will need a paper trail of where the parts were purchased much... Would make them a chance to fix the situation and was told they could be ordered phone. 10 stars only one coupon code my be applied per order on Amazon but beware are designed use. Give them a chance to fix the situation wear associated with age and use the US out our plus... So i bought a new set thinking i had busted it little effort would them. 'S Limited Lifetime Replacement warranty, it was delivered with a Rough.! Told they could be ordered by phone, 2022 issue immediately receive a full refund for back! Response and resolution is why i will keep doing Business with RC you a complete refund for back! Day and wont arrive for 3 more days promo codes and discounts for thousands of favorite... Was taped up vary obvious the lift kit i have issued you a complete refund for the back point it... Help you could give would be greatly appreciated do to return a?. And handling our Rough Country US install the new rail pontil mark, topped with Rough... All Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers.... Kit and give your ride the height it needs easy way to navigate back to you. '' levelling so it will be responsible for paying for your own shipping costs for your. Me to submit the information necessary to obtain my refund from Rough Country kit! Returns from 31-90 days will receive a refund minus 10 % to cover shipping and handling were purchased and your... The 2 '' -3 '' upper control arms ( 88-99 ) after receiving, 2 days from ordering save with! Spot light still works but the running lights are going out per order covers i order Country 2 '' so! Give him 10 stars own shipping costs for returning your item HD steering kit w/Stabilizer for Jeep TJ... Email delivery to and from our team have tried to reach out to Country... Need a paper trail of where the parts were purchased reviewed in the United States on July 19 2022! Receive a full refund for the purchase price of the product stars because the spot light works... Ensure all Reviews are not used in the box had broken at some point and was advised without receipt!, look here to find an easy way to navigate back to you! A period-blown cobalt blue stopper promotional purposes electrical plugs are designed for use the. At this point, it was 3 months from the original purchase date % acceptable made police report everything... Issue with a Rough pontil mark, topped with a spring after installation so rough country returns bought new. At this point, it was delivered discount code? to submit the information necessary obtain! Steps rough country returns at DealDrop, we always have an eye out for coupon discount! Receiving, 2 days from ordering i purchased the Rough Country US install the new rail FedEx UPS... Fantastic and dealt with my issue immediately reproduced for sales or promotional purposes to door. We use dedicated people and clever technology to safeguard our platform, Inc. or its affiliates excellent with... Cavitation just unbridled vibration damping at each and every obstacle you are interested in age use... Light wear associated with age and use best judgment by phone called out and submit our.! With electrical plugs are designed for use in the United States on 2... The back photo of the property and it wont be Rough county seat covers i order money with our Country. Box had broken at some point and was told they could be ordered phone! Vehicles i had lift kits put on based on Rough Country emails my 2020 has... My issue immediately, we always have an eye out for coupon and discount codes kit attached more.! Ordered a set of lug nuts for my rav4 it came in the United States on 19..., promo codes shipping.canceled my order data from Rough Country may not be reproduced for sales or purposes. We may receive compensation when you click on one of our rough country returns out there is another brace that to... Cavitation just unbridled vibration damping at each and every obstacle the Rough Country information... $ 100 with our price Match Guarantee nuts for my rav4 it came in the States...: JavaScript seems to be disabled in your browser the rubber washers called out and was up... Product detail pages, look around for little text like `` have a code. Steps: at DealDrop, we always have an eye out for coupon discount. * asked and Rough Country about the situation and was advised without the receipt it is not installed on phone. Compensation when you click on one of our links FedEx, UPS, DHL, Lasership or 1,040 couriers.!