This can happen because the desk is too heavy for the lift to move or it shuts off when there is too much weight on it. The cookies is used to store the user consent for the cookies in the category "Necessary". Ourergonomic standing desks are the #1 choice in Australia for a reason: we put an emphasis on quality, durability, and reliability. A standing desk like SmartDesk Core should support your desire for a healthy work environment and not make it more difficult. -Any way to put a jumper or something on a two motor controller to make it think that it's a one motor controller? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Listen for the clicking sounds, as once you hear them, you are good to go. Sometimes control boxes have pre-programmed height ranges, sometimes these can be reset. Perhaps a leg got bumped and its now skewed off center, so the desk cant go up or down. Receive product updates, special offers, ergo tips, and inspiration form our team. Get started with Furnish My Office! Press and hold the down button until the desk reaches its lowest point. The control box will stop moving when it becomes too difficult or continue until it can try to find a comfortable position. Forget long waits and lead times, we deliver the furniture you need, right when you need it. Your table may move up just slightly, signaling your desk has been reset. Once this happens, press the arrow again for 10 seconds and then release. This causes the two motors to get out of sync and leave your desk legs uneven. It is normal for a motorized desk to lose power while you are working on it. Press the "M" button again and hold for 2 seconds. Save my name, email, and website in this browser for the next time I comment. Then plug your desk back in. Top 06 Causes of ASR Error Code on your Standing Desk 1. So, don't be alarmed if your workstation suddenly stops working - give the control box a chance to breathe, and then try again. !),HHLO-j25(L! The desk then stops moving. Then plug your desk back in. 10 seconds, then release. (*Note: Your desk will move slowly as part of a safety precaution. If your desk is moving up or down but the control box isnt turning on or off, then you could be experiencing one of these common reasons why it wont go up: The control box has reached its maximum active time limit. The motors lose synchronization, causing your desk to be uneven. Extra Weight On The Desk. These cookies will be stored in your browser only with your consent. My Standing Desk Only Goes Down: How-To Reset Your Desk. Utilizing a standing desk can encourage healthy blood flow in certain areas of the body, such as the legs, glutes, and core through movement. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This can help you avoid waiting for long periods of 18 minutes. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It may take you a while to get into the groove of things and be a part of the standing desk culture. If your desk is still having any issues after the reset, be sure to reach out to the brands customer service for additional troubleshooting tips. Yb5LG?J%6()*8ueKh> Before getting into more serious causes, check whether there are any obstacles standing in the way of your standing desk path and restricting its upward movement. SHOP MOJODESK. Lets face itstanding desks are at their basic level, electronic devices. I ended up ordering a control box from Uplift since they are both Jiecang (old controller box PN is JCB35N-110). Though, the 120-degree angled design is somewhat unique for the adjustable-height desk industry, the design elements of the V Ryzer are not. Catching these typical issues early on can either entirely solve the problem or save you time on the phone with tech support if the issue is a malfunctioning issue. Durable lifting columns made by an experienced partner. The most typical issue with electric height-adjustable or electric sit-stand desks is that they stop going down or up, leaving the desk trapped. Note - Having a standing desk won't actually help you burn more calories - for example, this study found that: While sitting, people burned an average of 80 calories/hour. The 11 Best Home Office Desks of 2023. Our guide below discusses the quick fixes and answers on why your standing desk wont go up, to help resolve these issues and get your desk in the perfect working order. Somehow, when trying to set one of the height memories, I inadvertently set the programmable lower limit height to 36.7". Fly through our virtual showroom or make an appointment to do a Live Tour of our physical showroom from the comfort of your location. Standing too long exerts pressure on areas that can cause swelling of the joints and feet. Switching the motor over to the M2 plug on the controller and repeating the process throws the error code E08. Create an account to follow your favorite communities and start taking part in conversations. Buying Tips and Guides We all have our reasons, but we also all have some space at home that we wish we could put to better use. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. All rights reserved. Once your desk reaches the lowest position, your desk will be reset and should be back to normal. This forces your desk to shut off. Can You Use Bluetooth Speaker With Alexa? 12 Reasons to Avoid Standing Desks Under $400. height adjustable desk troubleshootingbecause: The power cables used to connect the desk may have not been secured, The legs of the standing desk may be uneven, There could be obstructions in the travel path, If you have recently lost power and your standing desk is not going down, you need a reset. Maximum load 225 lbs (103kg) including worksurface for Activ-Pro 2 stage desk and base. Upper container stop is a program on some desks that limits how high the desk or other objects can go. This will help keep cables out of the way. Loose Cables This can happen because the desk is too heavy for the lift to move or it shuts off when there is too much weight on it. Prevention: Besides solving this issue, you can also prevent this by bearing in mind your desks maximum load capacity. Join the UpDown Desk community to receive healthy work tips and special offers on ergonomic equipment. Furnish My Office Dealer Tools Logo Grey Created with Sketch. Or backdoor ways to get replacement parts from AMQ? This is what the experts refer to as the Duty cycle. This could be due to a loose wire connection or a problem with the motor itself. UPLIFT Desk Troubleshooting and Reset Instructions Support First name - required What product do you need help - required Last name - required What troubleshooting steps have you taken? Prevention: ALWAYS check that your standing desk is plugged into the power source and that the outlet is giving out power. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Don't lose all hope just yet - because in this article, you'll learn why your standing desk won't go up or down, as well as how to fix it. You may hear a few clicks in some models like the FlexiSpot height adjustable desk. Unfixable Issues (Please Contact Progressive Desk) The issues listed in this section most likely cannot be fixed by the user and will require a Progressive Desk representative to work out a solution. Your email address will not be published. From objects in the way to a power outage, there are so many potential causes of your standing desk movement problems. The shivering sound that you will hear is a sign of its power getting back to work. Electrical Outage or Surge 3. The AMQ activ riser uses a single Collum and control box. This isn't to say you can't alter heights more frequently; in most circumstances, there won't be any problems. Being seated for long periods can result in serious health complications and pains. 157 Indian Drive If at any point your desk lost power, or became unplugged, your desk will only move down. The upper and lower limits are now removed. Creative soft seating solutions Create welcoming spaces and productive escapes with our new soft seating lines. Read this guide first. Not sure where to begin? Step 1: Check that the two cords with white multi-prong ends are fully inserted and secure. There are many reasons why your standing desk could become stuck, and it may be difficult for you to figure out the exact cause. The control box has exhausted its duty cycle, #7. Step 1. When the legs become uneven, the desks control box may recognize this issue and stop moving up to prevent potential desk damage. You can use it to keep your sit-stand desk from colliding with something else, like a cupboard or shelf. Taylor Kiley If this happens, follow these steps: When the desk needs to be reset, you may hear a few clicks and hold down button until it reaches its lowest point. If the control box recognizes that there is an uneven leg, then a complete reset must be done in order for the leg to be realigned. We've seen plenty of horror stories where people buy a cheaper standing desk in an effort to save money - only to spend more in the long run as they need to replace it prematurely. If you keep too much weight on the desk or try to make the desk go up with weight on it that is more than its capacity, it will hinder the movement of your desk. Check all cords to ensure they're firmly connected before resetting your sit-stand desk. WorkPro 1000 Task Chair Review And Comparison, La-z-Boy Office Chairs and Alternatives Review, Best Office Chair Accessories Buying Guide For Your Ergonomic Workspace, 7 Best Office Chair Covers For Everyday Use, 7 Best Seat Cushions To Make Your Seat Comfier, Best Glass Chair Mats Our Top 7 Reviews and Buying Guide. While the ASR error is showing none of the programmed keys will work and the desk will move slower than usual. If you have lost power to your desk, and it is only going down, your desk is going to need to be reset. Fast 5-day shipping! Inspect all the cable connections for the desk motor and control box to ensure theyre properly connected. If you need to troubleshoot a height-adjustable desk, follow these procedures. Has your standing desk stopped working? As a result, instead of being able to go up to 48 inches, the maximum height can be adjusted to 40 inches. 2. (By Appointment Only). Things should return to normal after completing the reset. If youre dealing with permanent installations like shelves, you may consider changing your sit-stand desk position. Unplug the standing desk from the electrical outlet and leave it for 30 seconds. Your desk will translate this as an outage, and it will most likely go into rest mode. An overload can happen if your desk exceeds its lifting capacity if you load it with too many items. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'improveworkspace_com-medrectangle-1','ezslot_2',126,'0','0'])};__ez_fad_position('div-gpt-ad-improveworkspace_com-medrectangle-1-0');report this ad. As you already know, the height-adjustable desks usually come with a weight limitindicating the maximum amount of weight you shouldnt exceed on their tabletop. The first is that the desk's control box will detect that the legs arent at the same height and stop moving to prevent further damage to the desk. No matter where your working zone is placed - at home or at the office - it's a real game-changer in a circle of ergonomic furniture. Some. I'm super hesitant to drop $175 on the progressive box without knowing that it will actually work (and I don't think I can return it either if it doesn't). This means that after changing the height, it functions best if it is left to rest for 18 minutes. Now - we're assuming you knowhow to lower your standing desk and how to program your standing desk. This is necessary to prevent overheating and possible damage to its components. Based on the date stamp these are circa 2016 model. STOP using if product is damaged or has loose parts. Why were different. Standing desks typically lose power and go into a reset mode. Step 5:Remove your finger from the button after it has reached its lowest point. It simply indicates how long the control box stays active (allowing up/down desk movement) and how long it stays inactive (in the rest mode). A stand-up desk is an outstanding solution when it comes to boosting productivity and improving well-being. Herman Miller Mirra 2 vs Aeron: Which one is better? The steps to resolve standing desk problems are as follows: Step 1: Remove anything that may be under your desk. 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