This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I don't want to let this stop me from going back to Mexico -- have been there 17 times now, it is my happy place. In addition, grab your snorkel gear, as Isla Mujeres has some of the best snorkeling in the Caribbean! Classes: Caribbean dance and Spanish. After all, its your vacation. Link copied to clipboard! Our family of four (including a teenager and adult child) had a great time at Dreams in March 2018. Dreams Sapphire Resort and Spa provides the ultimate backdrop for your luxurious family vacation, or the ideal honeymoon or wedding in Mexico with unparalleled pampering, family fun and lasting memories. Dreams Playa Mujeres Golf & Spa Resort is a resort that we would absolutely visit again! There are direct flights to Cancun requiring international travel with kids from Minneapolis, Atlanta, Boston, Phoenix, New York, and most other major cities. For info on these editor-selected items, click to visit the sellers site. Food took forever to come, can find staff even to get water refilled. If you are trying to escape for awhile, the Upper-Level pool near the Mermaid Swim-Up Bar was a more quiet and relaxing place to go. Disclaimer: This content was accurate at the time the hotel was reviewed. Every chair and cabana were taken by 6am and not a soul seen in site. On March 26, at least 14 visitors to Dreams Playa Mujeres an AMResorts property in Cancun reported to management and online their fear stemming from a shootout on the beach in front of the . The hotel welcomes the newlyweds with bubbly, fruit, and flowers in the suite. If you go keep your head on a swivel We just got back, and am sick to my stomach at how sour our trip was. To see all content on The Sun, please use the Site Map. Our kids loved going here each morning of our stay as they were not old enough to visit it otherwise. 1. If someone was shot at the Hyatt Regency downtown, would you hold the Hyatt responsible? Read my shooting on the beach review and youll see their response. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Yes, Dreams Playa Mujeres Golf & Spa Resort offers free Wi-Fi. We were excited to go to a DJ on the beach one night, looking forward to an evening of dancing, but we arrived to find about 10 kids, a few parents, and us (in spite of it being spring break season).That con was far outweighed by the positives of this resort- we ate well, drank well, slept well, made memories, and felt fully recharged when we returned home. Fortunately, there's a ton of facilities on-site to keep visitors occupied: multiple pools, including a water park and lazy river, several dining and drinking options, and an array of sports and water-based activities, to name a few. Use them to keep the outside of your ice-cold beverage free of sand, or to place your cell phone or loose snacks into! We were right near a shooting on the beach, the first part of March. Upon arrival, youll find that Dreams Playa Mujeres Golf and Spa Resort is set along a private stretch of beach in a serene, gated community. https://www.riviera-maya-news.com/two-men-shot-on-isla-mujeres-beach-outside-riu-dunamar/2018.html. Overall, food receives mixed reviews, though the Mediterranean spot, Mezes, and Brazilian steakhouse, Gaucho Grill, receive consistent praise. Dear Griselda S, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf & Spa Resort. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. This Greg Norman signature 18-hole course features strategically placed holes to offer exceptional ocean and tropical views and is perfect for both the experienced golfer and those who would like to learn. This time that our room was cleaned varied immensely from day to day. At Dreams Playa Mujeres Golf & Spa Resort, guests will enjoy the benefits of Unlimited Luxury, where everything is included and no wristband unlimited premium drinks at any of our 13 bars and lounges, gourmet la carte dining, room service, daily refreshed mini-bar, pool and beach wait Service. Spanning nearly 16,000 sq. It would be just as easy to be caught in the crossfire at a gas station here as it would on a beach in Mexico. While the location is quiet and secluded, the white-sand beach isn't quite as pristine, nor the water as turquoise, as those found in the Hotel Zone. Even without the shooting on the beach We are here now at Dreams Playa mujeres and we are very impressed with the hotel, the service has been fantastic from all the staff. Multi-generational Families: Lots to do for people of all ages; the. Read these important. Your on-site wedding coordinator assists . Dreams Playa Mujeres Golf & Spa Resort is 16.1 miles from Cancun. Just so everyone is clear on where this happened. We went this past summer and it was our familys favorite vacation ever! * They are a socially responsible company committed to the welfare of the dolphins under their care. -Jen, *Before leaving, be sure to check ourTravel Resources Pageto find exclusive travel discounts and to book hotels, rental cars, and guided tours.*. Likewise, it is only a 10- minute drive from Cancuns city center and the amazing activities in Cancun, to the resort itself. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Food is great. All-inclusive rates cover 10 dining and drinking options with French, Japanese, and Mexican fare and top-shelf liquor. Enjoy an adult-only dinner or afternoon by the pool; our guys headed to the sports bar there one night to catch a game. For this reason, I feel confident in sharing this review as we do have experiences off of which to compare our stay. Though it is all-inclusive and alcoholic drinks are included, I did not get the sense that people were there to get overly intoxicated. 4.5-star luxury hotel located in Playa Mujeres. It's fantastic and if I were you I wouldn't cancel my trip. The 18-hole golf course was designed by Greg Norman and invites with undisturbed nature and fairways that nestle into the surrounding landscape. "We hit the floor while bullets were flying.". Thanks for your tips! 128,309 were here. The things of lesser importance to us are exquisite cuisine, high adrenaline shore excursions, and over-the-top room amenities. Fortunately, there are a number of hotels with water, Whether youre a couple who wants to relax with a cocktail in hand or a family looking to keep the kids entertained, an all-inclusive resort is often the best way to go. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. If I were you I would cancel the reservation. This is the version of our website addressed to speakers of English in Canada. Families with Tweens and Teens: Free WiFii with. With that in mind, we, Along with frolicking on a beach, splashing around in a water park tops any list of classic summer activities. If I did see a shooting at a gas station though, I would not hold the gas station accountable for it. As someone who books trips for people, and obviously have not been to EVERY SINGLE place, I appreciate these super detailed reviews. With so many fan favorites like the waterpark, dedicated white sand beach and dolphin encounter, the hardest part will be deciding what to try first. We picked Dreams Playa Mujeres for its assortment of all-inclusive and multi-generational activities and amenities. Unwind during a romantic and child-free evening at the LEtoile restaurant. Last December Brit tourists were warning to avoid visiting the South American country for their winter breaks amid spiralling violence. The Playa Mujeres Golf Club is a five-minute drive away. Ample features include multiple pools -- two infinity pools, six whirlpools, and a water park -- an elegant spa, modern gym, live performances and daily activities, and a golf course. Additional planning tip: Check out Mia Reef if you are looking for a more remote and private accommodation to experience the island of Isla Mujeres. Zoom in to see updated info. We absolutely loved that our group had upgraded to the Preferred Club and consider this to be a major perk of our stay. Once a week, a camping night on the beach takes place for outdoor fun under the stars. Link. Not being familiar with the geography of the area, I have just checked to see how close this is to The Beloved (we stay there in June). The vendor and a lifeguard were rushed to hospital after the drive-by shooting outside the five-star Riu Dunamar resort in Playa Mujeres, just north of Cancun. Swish bathrooms have rainfall showers, hairdryers, variety of toiletries, and bathrobes and slippers. They are all TRUE! Dreams Playa Mujeres Golf & Spa Resort is located at Lote Rth-7-pm-ii, Lte1, Mz 1, Smz 3, 5.3 miles from the center of Isla Mujeres. How did Dreams Playa Mujeres compare to the other AI resorts you have stayed at in the past? Make it a point to get to know the Entertainment Team members. Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. Finally, I love that Dreams is fostering an atmosphere that is welcoming and comfortable for families. Delphinus offers guests various programs, which include swimming and interacting with these highly intelligent and friendly creatures. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Water, trees, and huge stretches of green guide through this golf experience, and afterwards, guests can refuel at the snack bar. The 502 rooms are huge, contemporary, and well-outfitted with modern amenities. I am leaning towards dreams but I want to make sure that cutting back on costs won't mean bad drinks, bad food, unclean rooms, or anything like that. Opened in 2016, the Dreams Playa Mujeres Golf & Spa Resort is a family-friendly property that draws travelers wanting all-inclusive packages outside of the busy Hotel Zone. Our favorite restaurant was Maris, the fresh seafood restaurant, and Fusion, the Japanese hibachi. You will need a passport to travel to Dreams Playa Mujeres in Mexico. Maybe 9 or 10 round in total. In this article, well share our tell-all Dreams Playa Mujeres review! The boardrooms can take in 10 to 15 people, while the azure veranda is an outdoor space for up to 180 guests (banquet setup). The management is HORRIBLE therefore it trickles down to every area of the resort. We were delighted to be told that guests with dietary restrictions have the opportunity to meet independently with the resorts Dietary Supervisor. Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge, This is the version of our website addressed to speakers of English in the United States. The hotel only cares about money and tips. We also value its swimming pools, availability of lounge chairs, and multiple restaurant options. Dreams Playa Mujeres provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories. Beware: To note is that the ocean did have a moderate amount of seaweed floating in it on some days more than others. Archery. There was not one lunch or dinner menu that included a simple piece of pizza. All-inclusive Dreams Playa Mujeres resort is ideal for a family vacation, romantic getaway, or a destination wedding. The Dietary Supervisor went over the basic offerings at the resort that are naturally gluten-free, i.e. Avoiding high towers given the resort a much more laid back and relaxing feel. Teenagers ages 13-17 can come and go as they please to the Core Zone Teens Club. This all-suite resort will boast 502 suites graciously appointed and luxuriously equipped. In short, however, this vacation is a direct reflection of the amazing benefits of family travel as you will soon see! Wave runners and jet skis*. Dreams Playa Mujeres Golf & Spa Resort Questions & Answers 6,005 Reviews Ranked #7 of 14 Hotels in Playa Mujeres deliciair. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. Holidaymakers were relaxing on the Cancun beach when a gang of speedboat thugs opened fire on the two victims. It comfortably slept our family of 5. Take your fitness to the next level above sea level. You canWhatsAppuson07810 791 502. Although, I do suggest that you still consult these Mexico travel tips sometime before your trip. When i checked out on Tuesday they did not wany to listen to me about anything. Here's a snapshot of what you get: Unlimited gourmet a la carte dining 24-hour room service * They don't include straws with the drinks (for environmental reasons), but if you ask for one, they will give it to you. If we wanted a portable copy of the schedule, we had to walk to the front desk each morning and ask them to print us a copy. Click the following image to get your FREE family vacation packing list that is both customizable and printable! We'll show you how hassle-free family travel is possible - when you travel with a plan! This is definitely a family-friendly resort that I highly recommend for multi-generational travel. It was a pleasure to host you during your vacations.It is wonderful to know that you and all your family had a great time with us, thanks for acknowledging our efforts to providing you the best experiences. It's sad to read such negative reviews maybe their stays had bad service but allof that must be fixed by now. It was money and time well spent. The hotel just seemed to sweep it under the rug. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. Let me preface by saying that although the food at Dreams Playa Mujeres wasnt categorically bad, it also wasnt categorically excellent. Protocols and procedures, as Isla Mujeres has some of the resort show you how family! Your cell phone or loose snacks into in the past 'll show you how hassle-free family travel you. Horrible therefore it trickles down to every SINGLE place, I feel confident in sharing this review we! 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